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 “I must admit, I was a bit skeptical but intrigued what there was to learn during the PI® classes. After the 2 days of meetings, it felt like a lot of information to absorb or retain. Although, after reviewing the material a couple of times in the last few weeks, much of the class information taught really started to come together and I could not put the reference books down. Even though I realize I am fairly new at giving feedback on an individual’s PI®, the reference manuals made it much easier in analyzing anyone’s PI®.   

Even before starting to learn the Predictive Index®, I thought it was very important to build and create a positive working environment. What I learned after conducting a 10 to 15 minute session is that everyone really appreciates being understood. Everyone felt their assessment was very accurate! Each meeting started with apprehension, but ended with appreciation in what you see as their positive behavior descriptors, and what you see that motivates them.
By simply executing the general guidelines of describing their positive behaviors made for a positive working relationship experience. Many of them also indicated how it also described their relations with friends and family outside of work. Each meeting ended with more smiles and questions than I anticipated!
I believe the PI® training is a valuable tool in building effective teams, lowering turnover by putting the right people in the right positions. Also, having an individual being understood helps motivate, creates a better working environment, which in turn increases productivity!”

Wayne Dyjewski, Branch Manager, InTouch Credit Union

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Customer Focused Selling™

Today’s competitive market demands that your sales reps are at the top of their game both with sales skills and sales accuracy. Customer-Focused SellingTM provides the sales skills necessary to create predictable and consistent sales outcomes. The core skills taught in these interactive and highly customized sessions are:

How to Build Trust and Credibility
How to Adapt to Social Styles
How to Sell to Multiple Buyers
How to Determine Decision Making
How to Uncover Needs Accurately
How to Utilize Strategic Questioning
How to Master Business Listening
How to Articulate Value
How to Differentiate Value
How to Ask for the Business
How to Gain Agreement
How to Handle Objections
How to Position for Long-term Business
  Customer-Focused SellingTM is offered in 1-day, 1 ½-day, or 2-day versions depending on the client requirements and specific agreed upon objectives.
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